Frequently Asked Questions
Everything you need to know about shopping at Hos Josefine
What are your shipping costs and delivery times?
We offer standard shipping on all orders. Delivery typically takes 3-5 business days depending on your location. Shipping costs are calculated at checkout based on your delivery address.
How can I return an item?
If you are not satisfied with your purchase, you can return it within 14 days of receipt. The items must be in their original condition and packaging. Please contact our support team to initiate a return.
Which payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.
Can I track my order once it has been shipped?
Yes, as soon as your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to follow your package's journey.
Do you offer international shipping?
Currently, we ship to a selection of countries. Please check our shipping information page or the dropdown menu at checkout to see if delivery is available to your region.
How do I know if a product is in stock?
Our website displays real-time inventory levels. If a product is listed as 'In Stock,' it is ready for immediate dispatch. If an item is sold out, you can sign up for notifications to be alerted when it returns.