Returns & Exchanges

At Hos Josefine, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of receipt for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log into our online portal with your order number and email address to select the items you wish to return and receive your return authorization.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached. Ensure the package is securely sealed to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.